Of Gmail and Gs of I
The Google growth and success story has been the subject of many books. But to me as an ordinary Indian, the very fundamental lessons that we can learn from Google story are Simplicity and Understanding. Long back when Gmail came, it set the email stage on fire because of it's refreshingly simple interface, good performance and storage space which users really loved. Not that there were no gaps or problems - but Google has been able to understand and fix them and on top of it offer more features - like the growing storage space, chat within gmail etc.,. So, once you logged on to Gmail, Google has done something or the other to sort of keep you in Gmail. The recent priority inbox is another refreshing innovation aimed at making our life better in this age of email overload. Two things stand out from Google's story. One, Google's applications are almost always simple and down to earth - no complicated clutter. This simplicity and the stellar user experience it provides h...